Your privacy is critically important to us. As a result, we have a few fundamental principles:
- We are thoughtful about the personal data we ask you to provide and the personal information that we collect about you while you provide us your services through our websites and other platforms.
- We store personal information for no longer we really have a need to keep it or until it is required by law.
- We aim to make it as simple as possible for you to control what information on this website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
- We aim for full transparency on how we gather, use, and share your personal information.
Below is writing.cafe’s Privacy Notice, which incorporates and clarifies these principles.
Who We Are and What This Privacy Notice Covers
Greetings. We are the company SolCenter OÜ.
This Privacy Notice applies to information that we collect about you when you use:
- Our website — writing.cafe;
- Other products and services that are available on or through our website (if any).
Throughout this Privacy Notice, we’ll refer to our website writing.cafe as “Website.”
We shall also refer to the writing services you provide to us through our Website as “Services.”
We are committed to protect and respect your privacy. This Privacy Notice sets out how we may use, process, and store your personal information. If such personal information can directly or indirectly refer to you as a natural person, such information makes your “Personal Data” and shall be protected by us with strict accuracy. Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
If you have any questions about this Privacy Notice, please, contact us.
How We Can Receive Your Information
We may get that information from you or our partners, through contracts or other legal arrangements you have with us in order to deliver contractual/legal obligations. Your permission and consent can be collected by us directly through the Website, or we may receive your personal information from third parties whom you have given consent to pass this information on to us.
Information we collect about you
If you visit our website or member communities, we may automatically collect information about you, for example:
- Technical information
- IP addresses
- Information about what type of device you use to connect to our website
- How you interact with our website.
For more information, read our Cookie Policy.
How we respond to “do not track” signals
We do not respond to Do-Not-Track signals.
Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online service you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we do not answer when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please, visit http://www.allaboutdnt.com.
Here you can find the types of Personal Data we collect and the purposes of its processing:
1. User’s Country
- verification of the User
- prevention of fraudulent use and resale of User’s accounts
- tax implications, VAT purposes
2. User’s email
- the main contact of communication with User
- to provide you with our offers
3. User’s Name, Surname, and Middle Name (if any)
- verification of the User
- for invoices, billing, and taxation
- prevention of fraudulent use and resale of User’s accounts
4. Phone Number
- verification of the User
- the contact of immediate communication with User
- User’s support
5. City/State/ZIP code/Address
- billing information for invoices
6. User’s Facebook profile ID
- verification of the User
- prevention of fraudulent use and resale of User’s accounts
7. Photo files of the User (with personal ID)
- verification of the User
- prevention of fraudulent use and resale of User’s accounts
8. User’s payment accounts details, such as credit card, Skrill email, PayPal or other financial account information, and billing address
- to provide payments for the Services
- tax implications, VAT purposes
Why do we collect Personal Data?
We collect information for some or all of the following reasons:
- To provide you with access to our Website in the course of rendering the Services to us;
- To provide information about the Website updates or changes or the Services we are ready to order from you within a reasonable time afterward if you are already an existing User of our Website;
- To provide information to you about the Services we are interested in recieving from you;
- To order your Services under the contract;
- To be informed about your competences in the course of the rendering the Services to us;
- For legal reasons, for example, if you have entered into a contract with us;
- To provide marketing information to you about our products and services if you have consented to receive it;
- To pay you for the rendered Services.
Note, if you provide wrong information on your identity or for getting payments, the responsibility is on you.
Grounds of collecting information from you
We may collect information from you when we have a legal reason (allowed by law or under contract) to collect the information, or when you have consented for us to do so for a specific purpose (e.g., services provision or newsletters).
The legal basis we have for processing your personal data
We may process your personal data because:
- We have a contract with you;
- You have given us permission to do so;
- You are rendering Services to us;
- You have asked us to do so;
- To comply with the law.
All of these reasons are reasons we may legally process the information we have about you.
Ways of giving information
You may give us information about you with your consent, for example:
- By filling in a form or sending us an e-mail;
- By posting the Services result at the Website;
- By applying to our vacancies;
- Contacting us through our phone numbers.
This information may be personal, financial, billing, educational, or related to your Services.
You may give us information for legal reasons, such as to enter into an agreement with us, when you are interested in rendering the Services to us.
Information we receive from other sources
We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners entitled to collect information on our behalf.
We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, background checking agencies) and may receive information about you from them as part of the contract between us, or for other legal reasons.
Files. We may collect and store the files you upload, download, or access with the Website. Please, do not share with us or our end clients the files you are not permitted to use. Please, do not upload or share with us the files that contain your personal information or personal information of third parties without permission or unless we ask you to do so. We may not guarantee that such personal information will be secured.
Who might we share your information with?
We may share your personal data with third parties, either because you have consented to allow us to do so or for other legal reasons. For example, we may share your personal information with:
- Our marketing staff to provide you with promotional materials after you have registered at our Website;
- Our group companies, which means our subsidiaries, or our ultimate holding company and its subsidiaries;
- Subcontractors and third parties for the purpose of the performance of a contract that we hold with them or that we hold with you;
- With third parties, because you have given consent;
- With tax authorities or other authorized state bodies to confirm our payments to you.
Other reasons we may share your personal information with a third party
If SolCenter OÜ or substantially all its assets are acquired by a third party, personal data held by it about its customers and contractors will be one of the transferred assets of the company.
In addition, we will share your personal data with third parties for the following reasons:
- If we must comply with a legal obligation;
- If it is legally requested by a government agency;
- To enforce or apply our Website Terms and Conditions or other agreements;
- To protect the rights, property, or safety of SolCenter OÜ, our customers or others;
- If exchange information with third parties aimed to prevent fraud or to reduce our credit risks.
Aggregated data
We may, from time to time, provide third parties with data that has been aggregated if required.
This means that your personal information could be used to identify you to legal agencies or in any other way required. Data provided to third parties in this way is not meant to harm the provider; however, you do keep your right to object.
Where we store and process your personal data
We primarily store and process your personal data in the EU/European Economic Area or USA (“EEA”). By accepting this Privacy Notice, you give us the right to store your personal data in other states if we have servers or storage outside the EEA. We assure you that all your data is encrypted in a secure way, and no unauthorized persons may access them.
Some examples of reasons your data may be processed outside of the EEA include:
- Order fulfillment;
- Payment processing;
- Technical support services.
If your personal data cannot be processed within the EEA, we will:
- Comply with all data protection principles;
- Where possible, choose a country that is on the list of the EU Commissions’ countries that provide adequate protection for the rights and freedoms of data subjects;
- If the transfer is to the United States of America, we will use reasonable endeavors to make sure they participate in the Privacy Shield program;
- Make sure we have assessed the adequacy of protections in all other cases.
Access to your personal data via password
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone or else, any risk that is connected to its loss will be on you.
Transmission and storage of your personal data
We take a number of steps to protect your data, but no security is guaranteed. You may stop to use the website if you find it unacceptable at any time by never entering it again.
We take commercially reasonable steps to help protect and secure the information we collect and store about you. All access to the Website is encrypted using industry-standard transport layer security technology (TLS). When you enter sensitive information (such as tax identification number), we encrypt the transmission of that information using secure socket layer technology (SSL). We also use HTTP strict transport security to add an additional layer of protection for our users. But remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Thus, while we strive to protect your personal data, we cannot ensure and do not warrant the security of any information you transmit to us.
How long will we keep your personal data?
We will not retain your Personal Data for longer than required.
We will keep your personal information:
- For as long as required by law
- Until we no longer have a valid reason for keeping it
- Until you request us to stop using it or delete it while we find your request reasonable.
We may keep just enough of your Personal Data to ensure that we comply with your requests not to use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until the time you are no longer our contractor, or until there will be no tax purposes to do so, etc.
Unless you request that we delete certain information (e.g., changing your information or closing your account), we retain the information we collect for at least 6 years and may retain the information for as long as needed for our business and legal purposes.
Please note, that in case if your account will be connected with any fraudulent activity on our Website in violation of our Terms of Services, or any other illegal acts, we will keep the data of such account even after you will ask us to delete it, to prevent any other frauds and violations.
If you have questions about our Data Retention Policy, we can provide you a copy. Please, contact: support@writing.cafe.
If you chose not to give your personal information to us
If the Personal Data is necessary in order to receive your Services under a contract between you and SolCenter OÜ, we will have to refuse to enter into that contract with you before you give us your personal information.
Your Rights
We will respect your legal rights to your Personal Data.
Below are the rights that you have under the law and what we do to protect those rights:
The right to be informed
We are publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data. We will also answer all your questions regarding this Notice sent to support@writing.cafe.
The right to access
You have the right to access your information. Please, contact us at support@writing.cafe if you wish to access the personal information we hold about you.
The right to rectification
If the information we hold about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please, contact us if you need us to rectify your information: support@writing.cafe.
The right to erasure
This is sometimes called ‘the right to be forgotten.’ If you want us to erase all your personal data and we do not have any legal reason to continue to process and hold it, please, contact us: support@writing.cafe.
The right to restrict processing
You have the right to ask us to restrict how we process your data. This means we are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future. If you want us to restrict the processing of your data, please, contact us: support@writing.cafe.
The right to data portability
We must allow you to obtain and reuse your personal data for your own purposes across Websites’ services in a safe and secure way without this affecting the usability of your data. Please, contact us if you want information on how to port your data elsewhere: support@writing.cafe. This right only applies to personal data that you have provided to us as the Data Controller. The data must be held by us by consent or for the performance of a contract.
The right to object
You have the right to object to us processing your data even if it is based on our legitimate interests, the exercise of official authority, direct marketing (including data aggregation), and processing for the purposeless statistics. If you wish to object, please, contact us: support@writing.cafe.
The right to withdraw consent
If you have given us your consent to process your data but have changed your mind later, you have the right to withdraw your consent at any time, and we may stop processing your data. If you want to withdraw your consent, please, contact us: support@writing.cafe.
Links to other websites
From time to time, our website may contain links to and from websites of our partner networks, advertisers, affiliates, etc. If you follow a link to any of the outside websites, please note that these websites may have their own privacy notices and that we do not accept any responsibility or liability for any such notices. Please, check these notices, where available, before you submit any personal data to these websites.
Age Limitations
To the extent prohibited by applicable law, we do not allow the use of our Website by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with false personal data, please contact us, and we will take steps to stop the cooperation with such people.
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review them to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice, such as via email or through the Website. If you disagree with the changes to this Privacy Notice, you should deactivate your account.
How can you reach us?
This is our registered address, company number, and contact information: